Help & Support


Join the Discord Community!

If you need help or have a question, please join our Discord. It’s the fastest and most effective way to get assistance. Players gather in a supportive community to answer questions, offer tips, and provide advice. If you’re still in need of further support, open a support ticket and a member of the Hideaway team will be there to help.

Get in touch!

If you are emailing us about a purchase, please include your order number and any relevant details for us to best assist you.